Records management: electronic records management (ERM software)

What is electronic records management (ERM)?

Electronic records management (ERM) captures records as part of a digital business process. Businesses are able to preserve the original digital records, and eliminate paper copies and archives that expand in filing cabinets, storerooms and warehouses. ERM enables you to generate business efficiencies through automation and establish a reliable base for compliance and accurate audits.

What are the benefits of electronic records management?

Efficient records management has become an essential component of business strategy to ensure smooth operations for staff and customers, assure data quality, and to maintain effective compliance practices.

The ICO summarises the importance of records management and security:

“Good records management supports good data governance and data protection. Wider benefits include supporting information access, making sure that you can find information about past activities, and enabling the more effective use of resources. Some of the consequences of poor records management include poor decisions, failure to handle information securely and inefficiencies. Information security also supports good data governance, and is itself a legal data protection requirement. Poor information security leaves your systems and services at risk and may cause real harm and distress to individuals – it may even endanger lives in some extreme cases.”

Document Logistix provides fully digitised records life-cycle management

Our award-winning software, Document Manager, enables you to capture records and associated data the moment they enter your organisation. Whether records take the form of paper documents, electronic files, forms, or unstructured data such as emails, they are all stored in a secure, centralised hub.

Once centralised, records can be accessed from any location according to permission levels. System users can instantly view, annotate and approve records, and, if necessary, automated workflows can be implemented to ensure that records follow an approved path. Typical record journeys include finance approvals, HR on-boarding, insurance claim management, fleet and asset management, and ‘membership’ management for student records or charity records.