Friday, November 18, 2016

Manufacturing Industries: using digital document content management systems to improve workflow, production and business intelligence

Information management technology drives efficiency and competitive advantage

Real world problems:

  • How can a delay or change to an order or request from the customer
    be fed back quickly into the manufacturing process?
  • Team Managers want to know how to report to management to avoid
    a delay in payment that affects cash flow.
  • Management want a view of how efficient their processes and teams are.
    Is there a correct balance of resources at the correct points in the process?

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In 2015, Gartner suggested that “leaders must drive companies to become more agile and insight-driven as products, markets, regulations and customer needs evolve at an increasingly rapid pace.”

The challenges facing CIOs and technology-centric leaders of consumer-driven and industrial manufacturers are focused in several areas, including two in particular in which a strategic document content management partner can help greatly, namely:

Driving profitable customer and consumer engagement: How can manufacturers become more insight-driven and improve speed and quality of decisions? How can manufacturers improve collaboration, transparency and effectiveness with their partners in the supply chain?

Product life cycle excellence: What best practices should manufacturers adopt to improve product innovation continuously and PLM discipline? How do manufacturers remain agile in planning and executing their procurement, production and product strategies?

Iterative information management processes

Document Logistix looks at customers’ through-process information flow, from “Information in” (or capture) to KPI monitoring, alerts and escalation paths.

Document Logistix helps customers to achieve the critical information management tasks of capture, storage, retrieval and governed sharing.

The addition of through-process workflow checkpoints, from procurement to invoicing, assures smooth development, management, production and QA processes.

Document Logistix helps customers to achieve additional workflow agility with options, in Dynamic Workflow Designer, to review effectiveness and change workflow processes on-the-fly.

Business intelligence in the form of real-time dashboards represents data from multiple data feeds to inform and support management decisions.

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Overcoming manufacturing process silos: Actionable Business intelligence and automation

Core workflow functions enable manufacturers to manage processes from supplier orders, through production, to POD and invoicing.

Manufacturers’ workflow can be designed to include assigned, agreed checkpoints for comment, approvals or escalation to ensure governance and to avoid bottlenecks.

The addition of business intelligence (BI) modules enables manufacturing companies to transform data into insights, and insights into positive action and products.

The great advantage of digital systems for manufacturing companies is that many process aspects can be automated, which facilitates both compliance and through-process efficiency.

Product lifecycle management

Digital document information management helps manufacturers to manage the complete lifecycle of their products.

Lifecycle milestones include:

  • Customer order
  • Design
  • Build, including time management
  • Approval
  • Completion
  • Despatch
  • Customer feedback
  • Disposal

Customer engagement: the cornerstone of innovation

Customer engagement has been a buzz term for many years. However, manufacturers know that feedback on product quality, determining market needs, connecting with customers and predicting market trends are key to sustained success.

Document Logistix customers implement digital document and information processes so that their client services teams can capture and interpret customer and consumer insights.

The latest client research tools offer sophisticated capabilities in semantic search and data modelling, designed ultimately to support knowledge-based engineering and accelerate the pace of product innovation while delivering demonstrable returns on technology investments.

Systems implementation and deployment

Today, even though their premises may be brick and mortar, manufacturers have to be nimble and employ every virtual advantage at their disposal. Managers and Product Line Managers (PLMs) are likely to work across multiple company, partner or customer sites, so secure cloud-based services or mobile.

The growth in available applications, together with changes to software business models, means manufacturers can make choices about software and business processes.

Document Logistix offers a full range of deployment options, based on the precise needs of each customer.

Through-business document information management

Aside from the process of manufacturing itself there are personnel and asset management matters that require constant and rigorous attention.

From HR records management (which may include anything from on-boarding documents to pension records) to vehicle or facilities management (which may include anything from insurance renewals to H&S statements), processes can be digitised and part-automated for maximum efficiency.

Find out more at www.document-logistix.com

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