Monthly Archives: March 2014

March 28, 2014

Document management for lawyers and solicitors

Document management for lawyers and solicitors helps to improve productivity and client satisfaction, and maximise fixed fees Law firms and solicitors offices have historically been dependent on large volumes of paper, which creates issues around speed of service, access, sharing and retrieving information, as well as storage. Improved document management helps lawyers and solicitors with […]

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March 28, 2014

Insurance claims process improvement with document management

Improved claims process with document management for improved productivity and happier customers Prior to implementing the new claims management system a claims handler would waste precious time retrieving physical records from various filing structures. This inefficiency in information retrieval resulted in claimants being put on hold while the relevant information was gathered and, in some […]

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March 28, 2014

How insurance companies speed up information flow with document management

New mail room operations improve customer service levels Sterling Insurance receives a large volume of letters by post every day which had to be opened, sorted and physically delivered to the appropriate departments. This sluggish process led to most correspondence remaining unaddressed until after midday. The postal process was a communications bottleneck that compromised Sterling’s ability […]

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March 19, 2014

Proof of Delivery, POD Scanning and Document Management System for quick reconciliation and cashflow optimisation: Widdowson Group

POD Scanning System | When the logistics and haulage company, Widdowson Group’s POD system reached end of life, with the hardware requiring increasing attention to keep it running and the software about to go out of support, it sought a document management partner in order to meet its customers’ changing business needs. The Widdowson Group […]

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